Beware of Utility Imposters
Tips to Avoid Becoming a Victim of Utility Imposters
•Southern California Gas Co. (SoCalGas) encourages customers to be vigilant and question anyone who presents themselves as a representative of the utility.
•SoCalGas workers who perform in-home appliance services, work on gas meters or work on gas pipeline wear uniforms. However, some other employees do not. Always ask for identification before allowing someone inside the home.
•The majority of our authorized SoCalGas employees will always be in uniform with our company logo, carry an official employee badge, and most of the time drive a company car.
•Most of the time a SoCalGas employee visits in response to a service request. If no one scheduled an appointment, call SoCalGas before allowing anyone inside the home.
•To verify the authenticity of anyone claiming to be a representative of SoCalGas, customers are encouraged to ask for proper identification or call headquarters at 1-800-427-2200 (or 1-800-342-4545 in Spanish) during normal business hours. SoCalGas customer service representatives are available 24 hours a day, seven days a week. Visit our Safety section for more information on staying safe.
