Full Notification

(Newark, NJ – Sept. 19, 2013) PSE&G is once again urging its customers to be vigilant to a telephone scam where callers threaten to shut off electric or gas service if payment is not made that day.

Residential and small business customers have reported receiving these deceptive phone calls from individuals pretending to be PSE&G employees. The callers demand that customers make a payment within hours using a Green Dot Money Pak, a type of pre-paid card available at pharmacies and convenience stores. PSE&G does not accept these cards. The utility offers a variety of payment options, and would never require a customer to use one specific type of payment.

Any customer who has doubts about the legitimacy of a call from PSE&G — especially one in which payment is requested — should call the utility directly at 1-800-436-PSEG (7734).

PSE&G customers scheduled for disconnection due to nonpayment receive written notice on their bill at least 10 days in advance. Customers who are struggling to pay their bill are encouraged to call PSE&G at 1-800-275-PSEG (7734) to learn about programs that can help.

Public Service Electric and Gas Company (PSE&G) is New Jersey’s oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company (www.pseg.com).