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LAPD - Topanga Area
Thursday November 6th, 2014 :: 11:33 a.m. PST

Advisory

Community Reminder:

Recently, there have been a few instances in which someone was the victim of crime, or observed a crime occur, and the police were not called/notified until many hours later. 

The LAPD Topanga Division would like to remind the community to call the police immediately if a crime is occurring or has occurred.  Our Communications Division have access to translation services for just about any language spoken, and all operators are trained and capable of handling calls directly from TTY users and the hearing impaired community.

We have also heard on occasion that someone did not contact the police for a crime that had occurred because they, "Didn't want to waste our time." Any crime is never a waste of our time - Service to Our Communities" is one of our Core Values.  We are here to Protect and Serve the people of Los Angeles and enforce the law.  Additionally, if you are unsure whether or not a crime has occurred, when in doubt call and let the police conduct their investigation to determine this.

Here are some helpful tips about when to use 9-1-1 or use the non-emergency line (877-ASK-LAPD) (Info is from the LAPD website: http://www.lapdonline.org/communications_division/content_basic_view/6459):

911 should only be used for an emergency. 
An emergency is a life-threatening situation, crime in progress, or serious crime that has just occurred. Obviously there are other situations that require police response but are not really 9-1-1 type calls. For those, use the toll free police number: 877-ASK-LAPD. 

What to expect when you call 9-1-1
When you call 9-1-1 for an emergency, it is important that you remain calm and are prepared to answer the dispatcher’s questions. The "Where," "What," "Who," and "When" of the situation you are reporting are extremely important. Sometimes it may seem the questions are unnecessary, or may not make sense to you, but there are good reasons why they are asked. You can help by providing brief accurate answers. Patience will help us to process your call and get help to you as quickly as possible.

9-1-1 & ASK-LAPD Language Services
9-1-1 and non-emergency operators have immediate access to translation service for just about any language spoken. In addition to these services, all operators are trained and capable of handling calls directly from TTY users and the hearing impaired community, deleting the need for a relay service.


One last important note
When calling 9-1-1, it is important that you remain on the line, even if you dial in error. If you dial in error and the call goes through and you didn’t stay on the line, the dispatcher is required to send police to the computer provided location that the call came from to confirm that no emergency exists.
 

 

Address/Location
LAPD - Topanga Area
21501 Schoenborn St
Los Angeles, CA 91304

Contact
Emergency: 9-1-1
Non-emergencies: 818-756-4800

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