Full Notification

Smart911 is now available in Milan. More formal publicity and information will be coming out next week, however the program is up and running and currently available. Citizens can go on line at smart911.com and learn more about this new program, as well as create an account which is called a personal profile. All of the information from the personal profile is automatically provided to the the Milan Police Dispatch Center when a 911 call is received from the telephone number associated with a person's Smart911 profile.

Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1-1 system recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.

At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 can assist in providing additional and important details to the 9-1-1 call taker, which could help emergency personnel in their response to your emergency.