City of Valdez is currently operating at a limited capacity due to a computer virus. 
CITY OF VALDEZ, ALASKA
PRESS RELEASE
FRIDAY, JULY 27, 2018
4:00 PM
A computer virus that has recently been surfacing across the nation and recently struck the Mat-SU Borough was detected in the computer infrastructure at the City of Valdez early Friday morning. All city computers and servers are currently shut down and city email is unavailable at this time in order to prevent further compromise. The city has met with the FBI Cyber Crimes Unit to help isolate and identify the virus.
All emergency services such as police and fire remain operational and fully functional. The City of Valdez telephone system and website are operational.
Private credit card information is not at risk as personal credit card information is not stored online at the City. The City is continuing to take payment for city services at the front counter at city hall. However, we ask that customers provide a copy of their billing statement for water/sewer bills or a copy of their tax bill to assist us in identifying and properly crediting their account.
The City is continuing to work on restoration of our system throughout the weekend and will provide an update on the restoration progress as it becomes available.
Sheri Pierce, PIO, City of Valdez
Contact: [email protected] (temporary email contact)
Office: 907-834-3408
Cell: 907-202-0712
Address/Location
Valdez Police Department
212 Chenega Ave
Valdez, AK 99686
Contact
Emergency: 9-1-1
Non-emergencies: 907-835-4560