Full Notification

MEDIA RELEASE
10-03-18
Frontier Telephone Lines May Not Reach 9-1-1 in Hamilton County
At approximately 10:30 am on 10-03-18, the Hamilton County Public Safety Communications Department was notified that Frontier Telephone customers in Westfield, portions of Carmel, portions of Noblesville, Eagletown and Jolietville cannot reach 9-1-1 if dialed from a landline. This does not affect any wireless calls to 9-1-1 and it does not affect any other wireline telephone systems. Frontier Telephone is investigating the reason for the issue and is working to rectify the situation. There is no known resolution time as of this release.

Any Frontier customer who experiences an emergency may dial 9-1-1 from any wireless device or may call 317-773-1282 to report the situation. A notice will be provided when the outage has been corrected.

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