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Village of Whitefish Bay
Monday September 23rd, 2019 :: 05:03 p.m. CDT

Advisory

Telephone Bank Fraud advisory. Follow the web link for more information.

Recently the Whitefish Bay Police Department has taken fraud complaints of people being contacted on their cell phones by a person who says they are a representative of BMO Harris Bank. The phone number they call from has been "spoofed" to make it appear they are calling from BMO Harris Bank.  

The caller will report there has been fraudulent activity on the customer's account and ask for their verbal pass code and user ID. If the caller is challenged they may also provide the customer's social security number and date of birth to make it appear more legitimate to persuade the customer to provide the information.

If the customer provides their verbal pass code and user ID the caller will fraudulently withdraw money from the customer's account and make changes to the customer's account without their consent. 

The Whitefish Bay Police Department encourages people to never provide personal identifying information or sensitive bank account information over the phone.

If you receive a phone call like this do not engage the caller and hang up. As a precaution you should contact your bank to verify your account is secure. Contact the Whitefish Bay Police Department to report any fraudulent activity on your account.  

Address/Location
Village of Whitefish Bay
5300 N Marlborough Dr
Whitefish Bay, WI 53217

Contact
Emergency: 9-1-1
Non-emergencies: 414-962-3830

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