Full Notification

Mathis Residents: Water Update: 

Water services will be shut down at 2 p.m. to build up reserves and help keep up with demand. Services will be restored again at 7 p.m. tonight and will shut back down at 1 a.m. 
We continue to ask for your patience as we work through these issues and we appreciate everyone's efforts of helping throughout the community. 
Water services will resume at 7 a.m tomorrow and please boil the water for consumption.
 

Tips for boiling water:

• • Fill a pot with water.
  • Heat the water until bubbles come from the bottom of the pot to the top.
  • Once the water reaches a rolling boil, let it boil for 2 minutes.
  • Turn off the heat source and let the water cool
  • Pour the water into a clean container with a cover for storage.

Suggestions for different types of water use:

• • Preparing and cooking food
    • Wash all fruits and vegetables with boiled water that has cooled or with bottled water.
    • Bring water to a rolling boil for 2 minutes before adding food to cook.
    • Use boiled water when preparing drinks, such as coffee, tea, and lemonade
    • Wash food preparation surfaces with boiled water.
  • Feeding babies and using formula
    • Use ready-to-use baby formula, if possible.
    • Prepare powdered or concentrated baby formula with bottled water. Use boiled water if you do not have bottled water. Disinfect water for baby formula if you cannot boil your water.
    • Wash and sterilize bottles and nipples before use.
    • If you cannot sterilize bottles, try to use single-serve, ready-to-feed bottles.
  • Ice making
    • Do not use ice from ice trays, ice dispensers, or ice makers.
    • Throw out all ice made with tap water.
    • Make new ice with boiled or bottled water.
  • Bathing and showering
    • Be careful not to swallow any water when bathing or showering.
    • Use caution when bathing babies and young children. Consider giving them a sponge bath to reduce the chance of them swallowing water.
  • Brushing teeth
    • Brush teeth with boiled or bottled water. Do not use untreated tap water.
  • Washing dishes
    • Household dishwashers generally are safe to use if the water reaches a final rinse temperature of at least 150 degrees or if the dishwasher has a sanitizing cycle.
    • To wash dishes by hand:
      • Wash and rinse the dishes as you normally would using hot water.
      • In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water.
      • Soak the rinsed dishes in the water for at least one minute.
      • Let the dishes air dry completely.
  • Laundry
    • It is safe to do laundry as usual.
  • Pets
    • Pets can get some of the same diseases as people. It is a good idea to give them boiled water that has been cooled too.
  • Water filters
    • Boil tap water even if it is filtered. Most kitchen and other household water filters typically do not remove bacteria or viruses.