Full Notification

- Call when you can; Text when you can’t. - 

Harper Woods Public Safety Dispatch and Peninsula Fiber Network, LLC (PFN) announce that Harper Woods residents will have access to emergency text messages from wireless devices to 9-1-1. Beginning Tuesday November 30, 2021, individuals anywhere in the Grosse Pointes and Harper Woods will be able to send a text message to 9-1-1 in an emergency. 

Texting to 9-1-1 is a critical service that will benefit anyone who is not able to speak due to an emergency such as a home invasion or an abusive partner. It is also intended to help individuals who are deaf, hard of hearing, or have a speech disability. It can also be a benefit in areas where wireless service is limited. 

“Please remember to Call when you can; Text when you can’t.” 

How do I text-to-911?

• Find the message or messaging icon or menu choice on your phone. Do not use a text app you downloaded.
  • Select 'create a new text message'.
  • Put 911 in the to: field.
  • Put your emergency and your location in the message body.
  • Do not attach or send pictures or videos.
  • Keep your message short and do not use abbreviations.
• After you enter your text, press send.
• The 911 center will reply within 20 seconds to one minute.
• Continue your dialog with the 911 center, and follow their instructions.