Water Main Break in Newark Causing Discolored Water, Low Pressure or No Water. ACWD is working to repair a water main break in Newark on Harbor Light Road. Customers in the area may experience discolored water, low pressure or no water. The water main has been shut down, including street closure on Harbor Light Road, from Central Avenue to Lookout Way. All homes in that area will not have water until repairs are complete.
ACWD crews will make repairs as quickly as possible. ACWD does not have an estimated repair time and will provide updates on their website at https://acwd.org/ (click on the Alert Tab at the top of the page) and social media sites (@Alameda County WD on Facebook/Twitter/Instagram), or you may call 510.668.6500.
Some customers may experience discolored water caused by stirred-up sediment. During such discolored water episodes, your water meets or surpasses all state and federal drinking water standards for public health and safety.
If your drinking water is discolored, avoid using your washing machine and dishwasher until the water clears. To remove the discoloration, flush the pipes in your house using the following procedure:
1. Run the outside front hose faucet at full force for a few minutes or until the water clears.
2. If the water does not clear after a few minutes, wait another hour and repeat the process until the water is clear at the outside front hose faucet.
3. Flush the cold water faucets throughout the house. Start by flushing the cold water faucet in the bathtub. If you are concerned about wasting water, water the backyard from the backyard hose bib for several minutes or until the water clears.
4. After the tub or backyard faucet runs clear, flush all of the other cold water household faucets; starting from the front of the house (nearest the street), then the rest of the cold water faucets within the home.
5. If necessary, remove faucet aerators and clear any particles and then reinstall them.
ACWD does apologize for any inconvenience while they address this emergency repair.
