Staying Safe During the Storm
During these heavy storms, if possible, stay indoors and off the road. If you need to travel anywhere, be extra cautious: slow down, avoid hard braking or turning sharply and allow ample stopping distance between you and the cars and other vehicles in front of you.
In the event of flood conditions, please be careful and safe by avoiding walking, riding or driving across standing water.
How to Report Flood-Related or Storm-Related Problems
lease keep these numbers handy for emergencies, and share them with neighbors:
For storm-related emergency issues on public property and in the public right-of-way (such as flooding, mudslides, landslides, and manholes overflowing onto streets and sidewalks), contact OAK 311. Dial 311 from any phone within Oakland or call 510-615-5566.
For non-emergencies, OAK 311 can also be contacted in other ways:
Email: [email protected]
Online: https://www.oaklandca.gov/services/oak311
Mobile App: https://seeclickfix.com/us-ca-oakland or OAK 311, available in the AppStore for Apple devices and Google Play for Androids
For downed power lines or if you smell natural gas, leave the area immediately and then call 9-1-1 or PG&E at 1-800-743-5000.
For power outage alerts go online to pge.com/outage alerts.
For water service emergencies (e.g., no water service, broken hydrants, broken water main pipes), contact EBMUD at 1-866-403-2683.
For life-threatening emergencies, call 9-1-1 from a land line or (510) 777-3211 from a cell phone.
For non-emergency community resource referrals, call 211 anytime or text 898211 Monday through Friday between 9am and 4pm for assistance.
