The phone issues have been resolved at the AECC.
##update 02/28/2023 1:06pm##
The phone issues at the AECC have been resolved. These issues were only affecting the non emergency administrative lines, causing some calls to be dropped before completed. The 911 system is separate and was never affected. Thank you for your patience while this issue was being resolved.
***update 02/27/2023 1010am***
The AECC is still experiencing phone issues. Please have patience while they are working on the problem. If you have an emergency, call 911 or text 911. Thank you for your patience.
**original message**
The Amarillo Emergency Communications Center is experiencing trouble with the phone lines due to the wind and weather. They are working with the phone company to get this resolved as soon as possible. If you get disconnected, they will call you back. Please have patience while this issue is being worked on. We will update you when the issue is resolved. Please call if you need police services, the phone lines are open.
Address/Location
Amarillo Police Department
200 SE 3rd Ave
Amarillo, TX 79101
Contact
Emergency: 9-1-1
Non-emergencies: 806-378-4257
Carla Burr
Public Information Office
[email protected]
806-378-4257