Full Notification

Precautionary Boil Water Advisory
 
DATE:  Monday, March 24, 2023
LOCATION AFFECTED:   3700, 3800, and 3900 Blocks of Catalpa, and vicinity
 
EAST CHICAGO, INDIANA - On Monday, March 6, 2023, the East Chicago Water Department experienced a loss of pressure which caused a temporary drop in pressure as a result of an emergency fire hydrant and distribution main repairs in your area. Due to the loss of pressure in the distribution system dropping below 20 pounds per square inch (psi), a PRECAUTIONARY BOIL WATER ADVISORY is being issued for customers within the vicinity until further notice.  The advisory will remain in effect until water samples are collected and analyzed to confirm that the water quality has not been affected and the water is safe to drink, meeting regulatory drinking water standards and requirements.  The sampling and testing process typically takes 24-48 hours, or as required. While this advisory is in effect, it is recommended that customers boil tap water vigorously for at least five (5) minutes prior to using it for cooking, food preparation, drinking, making ice, etc.   Please continue to boil all cooking and drinking water until you are notified that it is no longer necessary.  Residents and customers are requested to share this information with those who may not have received this message directly.
 
Customers will be notified when the precautionary boil water advisory has been lifted in the same manner that this notice has been issued.  Customers under a precautionary boil water advisory can resume normal water usage when the advisory is lifted without taking additional measures. If you experience cloudiness or discolored water, it is recommended that you run your faucets for a few minutes until the water runs clear.
 
The City apologizes for the inconvenience and requests your cooperation.  Should you have any questions or require further information, please contact the East Chicago Water Department at your convenience at (219) 391-8469 or via email at [email protected]/[email protected].  For updates, please visit the City's website at www.eastchicago.com/Water Department.
 
 
East Chicago Water Department
[email protected]