Full Notification

Notice- The City Hall Water Payment Drive-thru Window will be closed until the middle of June 2023. We apologize for any inconvenience and appreciate your patience.
 
To increase service to our customers the following payment options are available: 

• Payment Dropbox
  • We have relocated the Water Payment Dropbox to the curb in front of City Hall for customers’ use.
• Pay Inside City Hall
• Pay Online
  •  BixbyOK.Gov then click “Online Payments”
  • Or, go to https://www.municipalonlinepayments.com/bixbyok
• Pay By Phone (New Service)
  • Call 877-271-0363 today to make your payment over the phone!
  • Steps to make a payment or check balance.

1.  Enter in the account number. Dashes are not included.
2.  Repeats the number back. Press 1 to confirm the account number or 2 to re-enter.
3. Enter in just the numbers of your address such as 123 if your address is 123 Main.
4. Repeats the number back. Press 1 to confirm account number or 2 to re-enter.
5. After it finds your account it will confirm the name and address.
6. Enter 1 to continue with this account.
7. It will let you know if there is a fee when making an over the phone payment.
8. To continue with payment, enter 1 or to learn more about the fee, enter 2.
9. If you choose option 1, it gives balance and due date.
10. To pay full balance, enter 1 or to pay a different amount you enter 2.
11. It says what types of cards are accepted and then will prompt you to enter in credit card number.
12. Repeats credit card number and ask to confirm by entering 1 or re-enter using 2.
13. Enter the credit card expiration date.
14. Repeats date and ask to confirm by entering 1 or re-enter using 2.
15. Enter credit card verification code.
16. Repeats and ask to confirm by entering 1 or re-enter using
17. It will give total amount of charge.
18. To continue with payment, enter 1. To cancel, hang up or enter 2.
19. Receive message letting you know it was successful and gives confirmation number.