New Castle eAlerts

Sign up to receive emergency alerts that could directly impact you and your family

The Town of New Castle can send you emergency alerts via text message, email, pager, or voice mail (in extreme cases), based on your preferences. It is important that we collect this contact information because many households no longer utilize traditional land-based telephone lines. 

The system is intended to be used for emergency alerts, as well as non-emergency incidents that may have significant impacts to residents. Emergency Alerts could be related to specific hazards that require some kind of action be taken such as evacuation, shelter in place, boil water orders, etc. Non-emergency alerts could include significant transportation problems with prolonged impacts or significant ongoing police or fire activity. This list is not meant to be all inclusive, and demonstrates that this system will not be used for routine information. In addition to receiving information on your wireless device, you may also receive notification on your land telephone line (if you have one) depending on the type of incident or event. 

Please provide your address and preferred method(s) of contact. Adding your address will allow tailoring so you do not receive alerts that don’t pertain to your geographical area. Your personal information will only be used for contacting you in case of an emergency or incident.

You can also sign up for weather alerts (from NOAA). Recreation & Parks fields and events updates, and SaniPro alerts regarding refuse pickup in your neighborhood.

These alerts are provided free of charge, however standard text messaging rates and other charges may apply.

If you wish to subscribe to SMS text messages only, text NCeAlerts to 38276.  There is also a mobile app available.

https://public.alertsense.com/SignUp/?RegionId=2163