Full Notification

Prince George County Utilities has completed the new waterline extension of the Central Water System along Sandy Ridge Road, Ruffin Road, Route 10 (James River Drive), Jordan Point Road, and Beaver Castle Road.  The County is now prepared to connect the neighborhoods of Beechwood Manor, Jordan on the James, Eagle Preserve, and Chappell Creek to the Central Water System. The Central Water System is served by the Appomattox River Water Authority (ARWA). This connection allows the County to decommission the existing community well system that currently serves these customers.

Upon connection, the County will systematically flush all water lines in these neighborhoods to ensure all well water in system has been removed and replaced with water served by ARWA. The County will be testing the water throughout the system to ensure the water has been replaced.

Water should not be consumed during this transition period. It is safe to shower, and wash dishes and clothes. Customers will be instructed to run the water at their homes for at least five (5) minutes to remove water from their service lines and taps within their homes.

 Prince George County will alert residents via the County Website, Facebook page, and Twitter (X) feed when the connection is made to the Central Water System and when customers are requested to run water within their homes.

Schedule:
Chappell Creek & Beechwood Manor – flushing activities will occur on Tuesday, February 13. Flushing will begin no earlier than 9:00 AM. All activities are anticipated to be completed by 4:00 PM.
Eagle Preserve & Jordan on the James – flushing activities will occur on Wednesday, February 14. Flushing will begin no earlier than 9:00 AM. All activities are anticipated to be completed by 4:00 PM.

Frequently Asked Questions

1. Will there be any impacts to customer service? 

There could be a drop in pressure during flushing activities. Only 9 customers along Beaver Castle will experience a complete disruption of service, which will occur on Monday, February 12. These residents will be notified accordingly.

2. Will there be a difference in water quality? 

Customers may notice a difference in taste and smell due to the different methods of disinfection of the water. The well water was disinfected using free chlorine. Water from ARWA is disinfected using chloramines. For more information about chloramines and disinfection of drinking water please visit the following EPA website: https://www.epa.gov/dwreginfo/basic-information-about-chloramines-and-drinking-water-disinfection#:~:text=Chloramines%20are%20disinfectants%20used%20to,moves%20through%20pipes%20to%20consumers

3. What actions should I take if I am a fish owner?

Dechlorination may differ, consult your local pet store regarding potential measures to take if you use public water for your aquarium.

4. Where Can I find the Consumer Confidence Report?

The most recent (2022) consumer confidence report for the new water source is located on the County’s Website at  the following link: https://cms1files.revize.com/princegeorgeva/2022%20Puddledock%20Road%20CCR%20Final%20PDF.pdf

Please contact the Utilities Department should you have any questions or require additional information at (804) 722-8706