Full Notification

Please be advised that MassDEP has implemented a Do-Not-Use Order for the drinking water in the following area. The Dpw Water Division is actively investigating an issue with the drinking water in the area of Heywood Avenue.  If you are located in the area between Colony Road to the west and Lowell Street to the east and Cold Spring Avenue to the north and Memorial Avenue to the south MassDEP has implemented a Do-Not-Use Order for this entire area. If you are in the area of the affected streets do not use tap water for any type of consumption until this investigation is completed and another notification is provided.  The list of streets in the affected area are as follows: Lowell Street, Windsor St, Bosworth St, Baldwin St, Norman St, Allston Ave, Heywood Ave, Roanoke Ave, Cold Spring Ave, Colony Rd, York St., Exposition Terrace, Exposition Ave, River Street and areas of Memorial Ave. We will send more updates as we continue our investigation. For residents within the area affected that need drinking water please reach out to the West Springfield Fire Department at (413) 732-2650.  If you have any questions, please contact the Dpw at (413) 263-3242.