Landline telephone provider Brightspeed is currently experiencing a widespread technology failure resulting in callers from other phone carriers not being able to contact Brightspeed numbers. The Hunterdon County Communications Center has determined this is affecting many police department and administrative phone lines. If the public attempts to contact their municipal police department and are met with a busy signal, they should hang up and dial 908-806-5815 to reach the dispatch center. This number should also be used by our partner agencies attempting to reach the dispatch center for any needs. The 911 and Text-to-911 systems remain fully operational. The outage is affecting the Center's ability to receive reports from alarm companies (police, fire, & medical related alarm activations). EMS agencies needing to contact the Hunterdon Medical Center Emergency Department should call 609-480-2742 or use the Twiage platform.
There is no timeframe for when Brightspeed expects to complete repairs to rectify the failure.
