Full Notification

Public Notice to Polk County Residents: 2024_09_30
Progress in Hardest Hit Areas
We want to inform everyone that emergency responders are beginning to access areas that were previously impassable. Our teams are diligently working to make face-to-face contact with residents in the hardest-hit regions, particularly in the western part of the county, where communication has been limited.
We understand that family and friends are eager for updates on their loved ones. As we make contact, we are committed to keeping detailed records of those we reach, including their status and whether they choose to move to a shelter or require transportation to area hospitals.
We strongly encourage residents in affected areas, especially those without power or water and those with medical needs, to evacuate to safe locations with family or friends or to the Polk High School Shelter. This shelter will serve as the initial distribution point for food, water, and supplies as they become available.
To ensure the safety of all residents and emergency crews, please keep travel limited to essential movement—only for evacuation to safety or to obtain critical supplies. Roads may still be hazardous, and unnecessary travel could hinder emergency response efforts.
If you need immediate assistance, please reach out to our dedicated phone lines at 828-722-5025 or 828-722-5026. While we are monitoring social media, it may not be the best way to communicate urgent needs unless no other options are available.
Food and Supply Information
A drive-thru food pickup, including non-perishable items and brown bag meals, will take place tomorrow, Tuesday, October 1st, at Polk County High School, from 1 PM to 6 PM or until supplies last.
As additional resources arrive, we will ensure they are distributed to areas still cut off. We appreciate your patience and cooperation as we continue these critical operations.
Each afternoon between 4:00 PM and 6:00 PM, we will update the community through verified Polk County government social media platforms, websites, Everbridge, community bulletin boards, and government buildings.
Outside Donations
For those wishing to support Polk County residents, outside donations can be brought to Thermal Belt Outreach, located at 134 White Drive, Columbus, NC. To ensure donations are utilized to the best of our capabilities, we ask that donations be non-perishable food and comfort supplies. Drop-offs will be accepted from Tuesday, October 1st through Thursday, October 3rd, 8 AM – 4 PM.
Moving Forward
“In the wake of Hurricane Helene, Polk County stands united in the spirit of rescue and recovery. Together, we will support one another, heal our community, and build a future grounded in hope and resilience.”