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Cape Charles VA
Tuesday October 8th, 2024 :: 03:24 p.m. EDT

Advisory

American Water Cybersecurity Incident

Notice: American Water recently learned of unauthorized activity in their computer networks and systems which they determined to be the result of a cybersecurity incident. As part of their response, they proactively took their customer portal service (MyWater) offline, which means they are pausing billing until further notice. They are working diligently to bring all computer systems back online safely and securely.  There is not expected to be any disruption to the Cape Charles’ water or wastewater services.  For more information, please follow the link below.
 
https://www.amwater.com/corp/security-faq
 

Address/Location
Cape Charles VA
2 Plum St
Cape Charles, VA 23310

Contact
Emergency: 9-1-1
Non-emergencies: 757-331-3259

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