Full Notification

With chilly weather on the way, now is the time to prepare! Here are a few tips and reminders for this season:

𝗥𝗘𝗠𝗘𝗠𝗕𝗘𝗥 𝗧𝗛𝗘 𝟰 𝗣'𝗦
 People: Check in on your elderly neighbors, family, and anyone you know that may be vulnerable in winter conditions.
 Pets: Bring your furry friends inside! If it’s too cold outside for you, it is for them too.
 Plants: Bring plants inside or use a sheet/blanket to cover plants that must remain outside.
 Pipes: Cover outdoor pipes and spigots to prevent freezing and breaks. Also, don’t forget to turn off your sprinkler systems.

𝗛𝗢𝗪 𝗧𝗢 𝗧𝗨𝗥𝗡 𝗢𝗙𝗙 𝗪𝗔𝗧𝗘𝗥 𝗜𝗡 𝗔𝗡 𝗘𝗠𝗘𝗥𝗚𝗘𝗡𝗖𝗬 
If you don’t know how to locate and shut off water for your home, please watch this informative video at https://www.youtube.com/watch?v=24HuHhIBII4 to review how to safely turn off your water.

If you need assistance with turning off your water in an emergency, please contact 972-544-2110 during normal business hours ( Monday-Thursday 7:30 A.M. - 5:30 P.M.). For after-hour emergencies, call the Ferris Department of Public Safety non-emergency line at 972-544-2225.

𝗣𝗔𝗬 𝗔𝗧𝗧𝗘𝗡𝗧𝗜𝗢𝗡 𝗧𝗢 𝗪𝗘𝗔𝗧𝗛𝗘𝗥 𝗨𝗣𝗗𝗔𝗧𝗘𝗦 
For the latest weather updates, make sure you’re following the US National Weather Service Fort Worth Texas Facebook page and the local news stations.

In the event of any inclement weather this season, updates to City services (City facility closings, trash delays, etc.) will be released on the City's website and social media channels, when available.

𝗔𝗧𝗠𝗢𝗦 𝗘𝗡𝗘𝗥𝗚𝗬 𝗥𝗘𝗠𝗜𝗡𝗗𝗘𝗥𝗦 

• Protect Natural Gas Meters: Remove snow and ice from natural gas meters with a broom or brush. Never kick or chip snow and ice away with a hard object.
• Unblock Vents: Make sure external vents for dryers and other natural gas appliances are clear.
• Heat Source Alert: Never use an oven or a gas stovetop to heat your home.
• Minimize Frozen Pipe Risk: Leave faucets running at a trickle, leave cabinet doors open, and close all doors and windows to keep heat inside.

Although natural gas outages are infrequent, if you experience loss of natural gas service or low gas pressure, contact the Atmos Energy emergency line at 866-322-8667. Atmos Energy agents are available 24/7.

𝗛𝗘𝗔𝗧𝗜𝗡𝗚 𝗧𝗜𝗣𝗦 
▪️ Give heaters space.
▪️ Plug all heating appliances directly into wall outlets, not power strips or extension cords.
▪️ Place heaters on a hard and level surface.
▪️ Turn them off when you leave the room or are sleeping.
▪️ Never leave a fire in the fireplace unattended.
▪️ Do not use stoves or ovens to heat homes.

𝗣𝗢𝗪𝗘𝗥 𝗢𝗨𝗧𝗔𝗚𝗘𝗦 
If you lose power, outages can be reported directly to Oncor by texting “OUT” to 66267, calling 1-888-313-4747, or visiting https://stormcenter.oncor.com/.