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City of Thomasville, NC
Sunday January 19th, 2025 :: 04:08 p.m. EST

Alert

Emergent Public Service Announcement

City of Thomasville Water System Emergency Conservation Notice

The City of Thomasville urgently requests your cooperation due to multiple water line breaks causing significantly reduced water availability. To protect life, safety, and ensure resources are available for critical needs such as fire suppression, we ask all residents to immediately limit water use to essential needs only:

Essential Water Use Guidelines

  • Drinking & Healthcare Only: Use water only for drinking, essential hygiene, and healthcare purposes.
  • Postpone Non-Essential Use: Avoid activities like laundry, car washing, or unnecessary flushing of toilets.

Conservation Tips During a Water Outage

  • Hygiene Alternatives: Use hand sanitizer, wet wipes, or soap without water to maintain clean hands while conserving your water supply.
  • Turn Off Your Water Heater: If water is unavailable, turn off the water heater or its heat source to prevent overheating, which could lead to damage or fire hazards.

What You Can Do to Help

  • Report Leaks Immediately: If you see actively flowing water main breaks, call the Water Plant at 336-475-4247.
  • Reduce Peak Usage: Water usage is higher during the day. Conserving water now will help our water production facilities recover in the coming days.

Why This Matters

This conservation effort is vital to protect your health and ensure water is available for critical community functions, including fire suppression. Small actions, such as avoiding unnecessary water use, make a big difference in supporting our community during this emergency.

Thank you for your immediate attention and cooperation. Together, we can safeguard resources and overcome this challenge. 

For updates and information, visit our website at www.Thomasville-NC.gov or follow us on social media

Instructions:

Immediately limit water use to essential needs only

Address/Location
City of Thomasville, NC
10 Salem St
Thomasville, NC 27360

Contact
Emergency: 9-1-1
Non-emergencies: 336-475-4210

TEXT-A-TIP -  Text TIP THOMASVILLE followed by your message, to 888777

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Alert Details

Severity:
Minor - Minimal to no known threat to life or property
Urgency:
Immediate - Responsive action SHOULD be taken immediately
Certainty:
Observed - Determined to have occurred or to be ongoing
Category:
Utility, telecommunication, other non-transport infrastructure
Event:
Water Control Facilities

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