Full Notification

AS PER THE CITY'S ADVISEMENT YESTERDAY, WE ARE IMPLEMENTING NEW WATER SOFTWARE, CAUSING THE CITY TO CLOSE DOWN TAKING WATER PAYMENTS UNTIL THE UPGRADE IS FULLY IMPLEMENTED. IN THAT ADVISEMENT, PATIENCE BY THE PUBLIC WAS REQUESTED AND HOPED.  THE PUBLIC HAS BEEN GREAT AND COOPERATIVE.

NOW TO TEST THE PATIENCE. INSTEAD OF RESUMING WATER PAYMENTS TODAY, MAY 6, 2025 BY NOON AS DESIRED; WE ARE ADIVSED NOW BY THE NEW-SOFTWARE FOLKS, TO WITHHOLD TAKING PAYMENTS ALL DAY, TO INITIATE USING THE NEW SOFTWARE TOMORROW INSTEAD OF TODAY TO AFFORD THEM TIME TO OVERCOME A TECHNICAL DIFFICULTY. WHAT TIME TOMORROW TO RESTART TAKING WATER PAYMENTS - REMAINS TO BE SEEN. WE ASK FOR YOUR GREAT PATIENCE TO CONTINUE, AND BILLING IS STILL ON ITS WAY TO YOUR HOMES ANYWAY AS IT WAS MAILED JUST YESTERDAY. WE EXPECT THE IMPACT TO OUR RESIDENTS TO BE MINIMAL. AS SOON AS WE HAVE THE SYSTEM UP AND RUNNING, I WILL ENSURE ANOTHER NOTICE IS SENT OUT THAT WE ARE TAKING WATER PAYMENTS AGAIN. PLEASE FORGIVE THIS UNEXPECTED DELAY.

PLEASE NOTE:  EVEN THOUGH THE WATER DEPARTMENT IS CLOSED TODAY, CITY HALL IS STILL OPEN.  IF YOU HAVE CITY BUSINESS OUTSIDE OF THE WATER DEPARTMENT, DO NOT HESITATE TO COME BY.  WE ARE HAPPY TO HELP YOU.