Full Notification

Dallas Residents,

We would like to inform you that there is currently a problem with our third-party mailing service, PMSI, which has resulted in a delay in the delivery of utility bills. We are diligently working to establish contact with PMSI to resolve this issue as swiftly as possible.

In the meantime, residents can access their billing information through the following methods:

-Online Bill Pay: To view your bill and make payments online by logging into your account at https://newolbp.logicshosted.com/dallasnc/Login

-Call or Visit Town Hall: Contact Town Hall at 704-922-3176 during business hours Monday-Friday (8AM-5PM) to inquire about your bill amount and payment options.

We apologize for the inconvenience and appreciate your patience during this time. We are actively seeking alternative solutions to prevent any future issues. We will provide updates as soon as we have more information.

Thank you for your understanding.