Full Notification

The National Weather Service is predicting the first significant heat wave of the season, with temperatures in the upper 90s to over 100 degrees this week. Also, above-average temperatures are forecasted across the Mid-Atlantic this summer, which can increase heat-related illnesses, energy use and power outages. PSE&G is prepared and encourages customers to take steps now to stay safe, conserve energy and manage their bills.
 
PSE&G is prepared
 
High temperatures and high demand for power can put real stress on the electric system. PSE&G works throughout the year to ensure our operations and transmission and distribution systems are prepared, and our workforce is ready to deliver for our customers no matter what the weather brings. We are responsible for delivering power to our customers and we take this responsibility very seriously. Each year, PSE&G invests to strengthen and modernize our system – from the large transmission lines that bring the power to the substations to the wires that lead down the street to your home and business.
 
PSE&G relies on and expects the regional grid operator, PJM, to ensure the flow of adequate electric supply to meet customer demand all year long and when extreme weather hits – like the upcoming heatwave. PJM’s responsibility is especially critical in New Jersey where approximately 35% of our power comes from outside the state.
 
Staying safe in extreme heat

• Stay hydrated; avoid alcohol and caffeine
• Avoid overexertion, especially between 11 a.m. and 6 p.m.
• If your home is too hot, go to a building with air conditioning or a cooling center
• Know the signs of heat exhaustion and act quickly
• Wear light, loose-fitting clothing and avoid dark colors

 
For more tips, visit RedCross.org
 
If you (or a member of your household) rely on electricity to operate life-sustaining equipment, please notify PSE&G. To learn more, visit pseg.com/life or call 1-800-436-PSEG (7734).
 
Save energy and money
 
It’s important to understand that the amount of electricity needed to cool your house to 75 degrees when it’s 90 degrees outside is 125% higher than when it’s 85 degrees outside. And, the amount of electricity needed to cool your house to 75 degrees when it’s 95 outside is 300% higher than when it’s 85 outside. That’s why hot weather often leads to increased energy use as we run our air conditioners more.
 
To help customers manage summer usage and energy costs, PSE&G has a number of energy efficiency programs. There are also a variety of payment assistance options for customers who are struggling to pay their bill.
 
If you’re an electric customer with a smart meter, MyMeter provides you with a detailed view of how you use electricity as well as helpful energy-saving tools and resources. You can set usage thresholds and receive alerts by text, email or both.
 
You can start saving energy and money right now by following these simple tips:

• Raise your thermostat when you’re not home
• Use ceiling fans to circulate air (counterclockwise in summer)
• Close blinds on sun-facing windows
• Run appliances in early morning or late evening
• Replace air filters monthly

For more energy-saving tips, tools and programs like our Equal Payment Plan, click here.
 
Know how to report and track outages
 
Download the PSE&G mobile app and log in using your My Account password to report and track an outage, including restoration times, crew status and more.
 
Register for MyAlerts to report outages and get text/email updates about the status of your outage. Just text "REG" to 4PSEG (47734). Report an outage by texting "OUT" to 4PSEG.
 
Visit our Outage Center to report an outage, view our Outage Map for outage information and restoration times. You can also access important safety information to help you before, during and after a storm.
 
Log in to My Account to report an outage or view outage status.
 
Call PSE&G's Customer Service line at 1-800-436-PSEG (7734).