Tuesday, December 02, 2025
Columbia Water Important Service Notification
To Columbia Water Customers located at 1400 and 2300 Block of Washington Street:
The City of Columbia advises all water customers at 1400 and 2300 Block of Washington Street, located in Richland County about a water service interruption while necessary water line repairs are underway.
Columbia Water staff is pursuing emergency work on its 6-inch water line located near 1400 and 2300 Block of Washington Street.
Residents in the affected area will experience water service interruption or lower water pressure while staff works to restore normal service. Once water is restored, customers in the affected area are advised to vigorously boil their water for at least one (1) full minute prior to drinking or cooking. Any ice made from water not boiled should not be used. Please follow the same precautions if you are in the affected area and have experienced a loss of water and/or pressure, or may be experiencing discolored water.
This advisory would remain in effect until Columbia Water Laboratory issues a repeal notification. Columbia Water staff is presently working to correct the problem as soon as possible. We appreciate your patience during this necessary work.
If you experience discolored water after the repeal notification, please run your taps for 2-3 minutes.
Please contact the Customer Service team at (803) 545-3300 if your water is still discolored after flushing your plumbing so crews can be dispatched to flush the lines in your area.
Residents can sign up to receive notices for their area at: https://local.nixle.com/register/.
Any inquiry regarding the boil water advisory can be directed to the City of Columbia Customer Care Center at (803) 545-3300. Questions concerning healthcare facilities such as hospitals, nursing homes, and assisted living facilities should be directed to the SC Department of Public Health (DPH) Division of Health Licensing at 545-4370.
All food processors and restaurants should adhere to the recommendations provided by the South Carolina Department of Agriculture (SCDA). They can be contacted at (803) 737-0147.
Should you have any further questions pertaining to this advisory, please call Lexington/Richland County Environmental Services at (803) 896-0620. Restaurants and hotels may contact the SC Restaurant and Lodging Association at (803) 765-9000.
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Columbia Water is the drinking water, wastewater, and stormwater utility owned and operated by the City of Columbia, SC. For more information, visit www.columbiascwater.net.
