Action Required for Some Residents
The Village of Shorewood Hills is completing a village-wide water meter reading software upgrade. To complete this upgrade, the Public Works Department must access your home to update your water meter reading equipment.
What Work Will Be Done
If your water meter is LESS than 15 years old:
- The crew will replace the meter head and install a new reader
- Your water will NOT be shut off
- The appointment will take approximately 15 minutes
- Indoor access is required
If your water meter is MORE than 15 years old:
- The crew will replace the entire water meter along with the reading equipment
- The appointment will take approximately 20 minutes
- Indoor access is required
Have You Already Been Updated?
If the Public Works crew
has not completed this work at your home in 2025, you
must call Village Hall to schedule an appointment. Everyone will need to complete this in 2026 so please get this scheduled ASAP so staff doesn’t need to contact you.
?
Village Hall: 608-267-2680
About the New System
The upgraded system allows residents to:
- Sign up for Eye on Water, an online tool to monitor your water usage
- Track daily and hourly water use
- Receive leak detection alerts and notifications of unusual water activity
- Better manage water consumption and identify potential problems early
More information on how to register for
Eye on Water will be provided after your meter upgrade is complete.
