If you have already signed up for Regroup, disregard this email.
To better serve our community, keep you informed, and deliver alerts where they matter most, the Town of West Springfield will officially transition to a new notification system, Regroup, effective March 1, 2026.
If you do not register for Regroup, you will stop receiving Town alerts after March 1.
Why the change?
The Town is moving from our current Nixle by Everbridge system to Regroup, a powerful and easy-to-use communication platform designed specifically for government agencies.
Regroup allows us to communicate quickly, clearly, and effectively through:
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Text messages
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Phone calls
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Emails
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Mobile app notifications
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Social media and more
Residents can choose how they prefer to receive alerts.
The system also supports geotargeted messaging, meaning notifications can be sent only to the neighborhoods or areas affected by an event or public safety issue—reducing unnecessary alerts and improving accuracy.
Additional features include:
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Emergency alerts, evacuations, and severe weather notices
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Daily updates such as road closures, community events, and public meeting reminders
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Two-way communication with residents
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Multi-language delivery to ensure accessibility for all
How you receive alerts won’t change—we’ll simply be able to serve you better.
Enrollment Incentive — Win a West Springfield Monopoly Game!
To encourage early enrollment, the Town will raffle off 10 West Springfield Monopoly board games.
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All residents who sign up for Regroup will be automatically entered
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Deadline to be eligible: February 1, 2026
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Winners will be contacted directly with instructions on how to claim their prize
What residents need to do
We are asking all residents, especially those currently enrolled in Nixle/Everbridge, to self-register in the new Regroup system so we have accurate, up-to-date contact information.
✔ Register online:
https://tinyurl.com/RegroupWestSide
✔ Prefer phone assistance?
Call Carly in the Mayor’s Office at 413-495-1844 and leave a message with your name, phone number, and email. Assistance will be provided to help you enroll.
What Town alerts are used for
Residents will continue to receive notifications about:
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Emergency alerts and weather updates
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Public safety information
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Road closures and DPW notices
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Storm announcements and parking bans
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Community events and reminders
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Press releases and municipal news
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Volunteer and civic engagement opportunities
Regroup is widely used by municipalities, police and fire departments, utilities, and emergency management teams because it is reliable, user-friendly, and built specifically for public communication.
Thank you for taking a moment to register. This upgrade allows us to keep West Springfield informed, safe, and connected with modern tools that match our community’s needs.
If you have any questions, please contact the Mayor’s Office.
Sincerely,
Town of West Springfield
