Full Notification

HNL Alert from the Oahu Department of Emergency Management

Issued: 01:57 PM 03-25-2026  

City to open Community Assistance Center for residents impacted by flooding

The City and County of Honolulu will open a Community Assistance Center for residents impacted by the recent Kona low storm flooding on Thursday, March 26, at 10 a.m. at Waialua District Park.

This community-driven, City-supported effort will provide residents with access to in-person assistance, resources, and information from City agencies and community partners.

“What we are seeing here is the very best of our community — neighbors helping neighbors, supported by our City, State, and nonprofit partners,” said Mayor Rick Blangiardi. “This Community Assistance Center is about making sure no one has to navigate recovery alone, and that every resident has a place to turn for help. By bringing these services together in one location, we are making it easier for our North Shore families to access the support, information, and resources they need to begin rebuilding and moving forward.”

Community Assistance Center
Waialua District Park
Open daily from 10 a.m. to 6 p.m.

Services will continue to expand, but currently include:

• Honolulu Emergency Services Department (HESD) will provide basic medical assessments and care, assistance with replacing lost prescriptions, and treatment for minor illnesses and injuries.
• Department of Planning and Permitting (DPP) will provide information and support for emergency permitting needs.
• Department of Housing and Land Management (DHLM) will assist residents by providing information on available housing options in City properties.
• Department of Customer Services (CSD) will assist with the replacement of lost driver’s licenses and state IDs, and provide information about registration fees for damaged or destroyed vehicles.
• Department of Community Services (DCS) will offer kūpuna resources and handbooks, down payment and rental assistance, and other home support services.
• The Board of Water Supply (BWS) will provide information on billing in impacted areas.
• Office of Economic Revitalization (OER) will offer assistance for businesses and farmers, along with language access support.
• State Department of Health, Vital Records office will assist residents in replacing lost documents, including birth, marriage, and death certificates.
• State Department of Health, Environmental Health will answer questions and provide information about safe clean up.

Additional services from community partners, including the Salvation Army, American Red Cross, Aloha United Way, Healthy Mothers, Healthy Babies, and Hawaiʻi Foodbank, will be available to provide financial assistance and food support.

Utility providers and internet and phone service companies will also be on site to assist residents experiencing service disruptions.

Free Wi-Fi will be available at the site, along with a charging station for phones, computers, and other devices. Residents are encouraged to bring their own charging cords if possible.

Residents are encouraged to stay informed by signing up for HNL Alert for updates on City services and resources. Visit https://hnlalert.gov or text “HNLALERT” to 888-777 to receive alerts.