HOLLISTER, CALIFORNIA – June 11, 2026 - The Hollister Police Department is excited to announce the launch of its new Citizen RIMS Public Information Portal, made possible through the recent implementation of a state-of-the-art Records Management System (RMS) provided by Sun Ridge Systems.
This significant technological upgrade was made possible through funding provided by the Community Corrections Partnership (CCP) of San Benito County, and the Hollister Police Department is grateful for their investment in public safety, transparency, and modern law enforcement technology.
The new Records Management System represents a major step forward in how the Department manages, tracks, and reports public safety information. In addition to improving internal efficiency and data accuracy, the system now allows the Department to provide residents with direct access to a variety of public information through the Citizen RIMS web portal.
Community members can now conveniently access information such as:
- Police activity and incident information
- Public safety information and reports
- Additional community-focused law enforcement information
The Citizen RIMS portal enhances transparency by making public information more accessible than ever before while ensuring sensitive and protected information remains secure. Residents can access information from anywhere at any time, helping to strengthen community awareness and engagement.
Beyond the public-facing benefits, the new RMS platform provides significant operational improvements for the Department, including:
- Enhanced incident and case tracking capabilities
- Improved report management and records accuracy
- Better data analysis and crime trend monitoring
- Increased efficiency for officers and professional staff
- Improved information sharing and reporting capabilities
- Modernized recordkeeping that supports evidence-based policing
- Greater accountability and transparency through accurate and timely reporting
The implementation of this system reflects the Department's continued commitment to leveraging technology to improve public safety services and strengthen trust with the community.
"The launch of Citizen RIMS represents an important milestone for the Hollister Police Department and our community. Transparency, accountability, and public trust are fundamental to effective policing. This new system not only improves how our officers document and manage information, but it also gives our residents unprecedented access to public safety information in a convenient and user-friendly format. This new system allows us to modernize our technology, enhance our service to the community, and continue building stronger relationships with the people we proudly serve.", Chief Carlos Reynoso
The Hollister Police Department invites residents, businesses, and visitors to explore the new Citizen RIMS portal and learn more about police activity in the community.
Visit the Citizen RIMS Portal:
https://hollisterpd.citizenrims.com
For additional information, visit: https://www.hollister.ca.gov
###
Prepared by: A. Melgoza, Sergeant
Approved by: C. Reynoso, Chief of Police
