Full Notification

Due to a water main break that occurred in the late evening on September 17, 2026, organisms that cause illnesses in people may have entered the water supply. The affected boil advisory area is for Cleveland Water customers in parts of Twinsburg, Macedonia, and Northfield

• DO NOT DRINK THE WATER WITHOUT FLUSHING AND BOILING IT FIRST. If possible, remove aerator screens and flush all taps used for drinking and cooking for at least 3 minutes. Reattach aerators. Fill a clean pot or kettle with COLD water. Bring water to a rolling boil and let it boil for at least 3 minutes. Let the water cool before using or use bottled water. Store boiled water in a container covered with a lid and if possible, in the refrigerator. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food/baby formula preparation until further notice. Boiling kills bacteria and other organisms in the water.
• Waterborne illness may include nausea, vomiting and stomach discomfort. If you experience one or more of these symptoms and they persist, contact your doctor. People with severely compromised immune systems, infants, and some elderly people may be at increased risk. These people should seek advice about drinking water from their health care providers.
Cleveland Water has no evidence at this time that the water system is contaminated. The possibility, however, does exist that the water system is contaminated and is issuing this advisory as a precaution. This advisory will remain in effect until lifted by Cleveland Water.

Instructions:

Boil Water or use Bottled water