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Palo Alto Police Department
Thursday March 30th, 2023 :: 10:48 p.m. PDT


FYI for AT&T Landline Customers - Possible 9-1-1 Service Disruption

We have been informed by AT&T that about 100 of their landline customers in Palo Alto may not be able to dial 9-1-1 right now due to a network event. There is no estimated time of restoration. No other landline service providers are affected.

Instead, our 7-digit emergency line is (650) 321-4433.

We'll send another message once AT&T advises us that the service has been restored.

Palo Alto Police Department
275 Forest Avenue
Palo Alto, CA 94301

Emergency: 9-1-1
Non-emergencies: 650-329-2406

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